Help

If you have any problem with the website or looking to cooperate with us, don't hesitate to send us a message!

contact@zoser.xyz

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FAQ

Please read FAQ before sending us

How to get the Welcome Bonus?

In order to get our Welcome Bonus You just need to join our project by entering your Dogecoin Wallet Address and enter, Then you'll be able to receive the bonus on your account.

How long does it take to deposit/withdraw?

Our Transactions are done automatically and instant but due to confirmations needed from the Dogecoin network it may take long time wait, we need just 3 confirmations and on average it takes between 5 to 15 Minutes.

I have made a payment and it got confirmations but didn't reach my account?

On rare occassions there may be a delay on confirmations on our system or you didn't stay on the payment page to be redirected and credited the payment, if the issue continues after 1 hour of your payment please contact us and we'll assist you.

Why my withdraw request status is pending?

Sometime, we need to check your account because you have suspicious activity. It should not take longer than 24 hours then your withdraw request will be processed.

If you are not cheating then no worry, you will get your payment soon!

Why my account is banned?

We only ban your account if the system detect that you are creating multiple accounts, using bots.

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